Press releases in 2019

aixigo and Synpulse agree on strategic partnership

Aachen, March 2019 — aixigo, one of the largest independent international software providers for financial institutions, and Synpulse, the global management consultancy headquartered in Switzerland, have signed a strategic partnership agreement.
aixigo contributes its digital API wealth management and investment advisory platform to this partnership. It is the basis for financial institutions to be able to offer digital value-added services in the branch and via mobile devices, including voice interfaces, in an attractive and cost-efficient manner. Over 100 API-based services are currently available. The API can provide large amounts of data as a raw material for legacy systems and refine them quickly and flexibly on a large scale. This makes information more accessible to customer systems – regardless of which core banking system is available as the basis.

Synpulse brings its consulting and implementation services for aixigo’s digital API platform to this parntership. With new regulations and increasingly demanding client expectations in wealth management and investment advisory, the two companies see a digital API platform focused on extreme speed, mass suitability and flexibility as key to the future success of financial service providers in Switzerland and internationally.

“We recognize that speed, mass suitability and flexibility are becoming increasingly important for digital banking services in the areas of wealth management and investment advisory. Why? Because the attention span of clients in the digital age continues to decline. So the goal must be to get at least two minutes of attention a day from the client. And you can only do that if you can offer relevant information extremely quickly, digitally and attractively. Because in the end, the banks will also benefit greatly from this. You meet customer expectations in digital competition and at the same time reduce costs per customer, although the effect of a real customer experience is significantly higher. This in turn means that customers are more willing to pay despite regulatory requirements and cost transparency. And in the end, the goal is for the bank to become an integral part of daily digital habits. And it is precisely these added values that we want to bring out into the banking world together with Synpulse,” says Erich Borsch, CEO of aixigo.

“The time is ripe! Many core banking systems are currently starting to open their APIs, which is fundamentally changing the landscape of banking architecture. In order to be able to use this potential for digital offers in asset management and investment advisory as well, a system is needed that records all relevant data at high speed and makes it available again in a refined form – an API platform”, says Raphael Jung – Managing Partner Synpulse.

About Synpulse Management Consulting
Synpulse is an internationally established management consultancy and a valued partner to many of the world’s largest financial services providers. Since its founding in 1996, Synpulse has supported banks and insurance companies along the entire value chain, from the development of strategies and their operational implementation to technical implementation and handover. Synpulse is characterised by in-depth industry knowledge and the passion and commitment of its more than 350 employees. Synpulse has offices in Zurich, Geneva, Düsseldorf, Frankfurt, Bratislava, Vienna, Singapore, Hong Kong, New York and London.

About aixigo
aixigo is one of the largest independent international providers of software for financial institutions. The digitalization of wealth management and investment consulting is at the heart of its innovations. The aixigo API platform is the foundation of all innovations. It offers over 100 services for various customer experiences. aixigo was founded in Aachen in 1999 and employs a total of 120 people. Among the largest customers to be mentioned are BNP Paribas, Targobank and Commerzbank.

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Press releases in 2018

aixigo impressed the American audience with its high performance portfolio management software

aixigo’s most far away event: The Aachen based software company impressed the American audience with its high performance portfolio management software 

New York, September 2018 
— The Aachen based software company aixigo went to America to show its portfolio management software at the FinovateFall. During a 7 minute demo on stage, Mario Alves, Head of Sales and Partner Management, and Marcus Gruendler, Head of Portfolio Management Systems, showed how fast aixigo’s software is. Within 40 seconds they analysed live on stage about 32,000 portfolios – projected in 6 minutes there will be 1,000,000 portfolios analysed.

With a simple but helpful street sign Mario demonstrated the unlimited speed of the software – but the main point is, that aixigo’s software isn’t only the fastest, but it is also flexible and mass suitable. After a conversation with Amazon’s Alexa at the end of the demo, the audience understood what possibilities are given by flexibility, speed and mass suitability.

On Twitter you might have read statements and critics about aixigo’s demo such as „It can be tough to engage the audience when you’re presenting intangibles (i.e #wealthtech)  – cudos to @aixigo for leveraging humor and visuals in its demo at @Finovate! Well done!“ by Morgan Heidi Sanders or „Enjoying the demos at @Finovate in NYC! Here are a few of our top picks from Day 1: @aixigo @NestReady @Tolerisk“ by KCD PR.

For aixigo itself it was a great start in the US sector. Read more about aixigo in New York, and what it is that aixigo has in common with this city on the website:

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aixigo presents its High Performance PMS in the US

aixigo presents its High Performance PMS in the US

Aachen, September 2018 
— On September 24 the Aachen-based software company will have the chance to present its high performance portfolio management technology to the audience of America. During the FinovateFall, which will take place in New York, aixigo will be one of the presenters.

Marcus Gründler, Head of Portfolio Management Systems at aixigo, and Mario Alves, Head of Sales and Partner Management, will explain the key features of aixigo technology in the Finovate-usual format of the 7-minute stage presentation to the audience of the FinovateFall in New York. With this aixigo enables financial service providers to provide extremely fast and flexible services to their customers.

“Applying for the presentation at the New York event was a real highlight and very exciting for us. The news that we were accepted for the demo slot and that our innovation is also very interesting for the New York audience of the Finovate, blew us away. We are really excited to be in New York” said Mario Alves.

The Finovate series of events is a conference based on short-presentations for innovative start-ups and established business enterprises in the bank and financial sector. The organiser is the FinovateGroup. Participants and visitors will be provided with insights into the future of financial development through a fast-moving, private and unique format.

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aixigo relaunched digital portfolio management system at investify

aixigo relaunched digital portfolio management system at investify

Aachen, July 2018 
— The Aachen-based software company aixigo has relaunched its high performance portfolio management system for the fully digital wealth manager investify.
aixigo has further expanded the features of the high performance portfolio API. It accepts large amounts of data as raw material from legacy systems, refines them quickly, on a mass capable and flexibly into information and makes it available to all customer systems.

The aixigo API currently comprises just under 100 services. Each of these services can be configured individually using call parameters. For digital wealth management, the API provides all the processes and functions required for volume business. This makes wealth management services suitable for the masses and is no longer reserved for very wealthy clients. The flexibility of the REST API allows financial service providers to innovate even the digital customer experience. Be it via apps, chatbots or voice interfaces.

In the case of investify, this primarily concerns the areas of portfolio analysis, monitoring and reporting. Here, the API is used as an infrastructure component to supply infestify’s customers with enhanced data. In concrete terms: regular portfolio reporting and detailed analysis results that are available on-demand.

“The speed and mass suitability of the module enables an extremely scalable portfolio analysis, which is crucial for digital asset management. Moreover, it is a decisive advantage of investify for high volume B2B cooperation in the banking and insurance sector”, says Sebastian Hasenack – founder & managing director of investify.

“The aixigo high performance portfolio API is based on five basic principles that we have not invented but consistently apply. To make the data quickly available, it is stored in an in-memory database . We use so-called cache-oblivious algorithms to reduce processor waiting times,” says Fabian Budde – Head of Customer Projects aixigio AG.

The fast transfer of data between different algorithms is guaranteed via high speed interconnections. The flexibility results from a REST API design and an integrated BPM engine. In this way, aixigo equips financial service providers with state-of-the-art technology and makes them fit for the challenges of the future.

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aixigo wins Private Banking Award

aixigo wins Private Banking Award
with its high performance portfolio management system

Category: Outstanding Front-End Digital Solutions Provider

Aachen, June 2018 
— Private Banker International (PBI), the leading information platform for the global wealth management industry, has announced the winners of the Private Banking & Wealth Management Germany Awards 2018. aixigo wins the category Outstanding Front-End Digital Solutions Provider.

The PBI Germany Awards focus exclusively on the dynamics of the German market and praise those institutions that really contribute to the future prosperity of the industry as a whole.
aixigo’s Wealth Management Platform offers speed, flexibility and mass capability. Through continuous development, the platform offers a hundred times faster speed than was previously possible on the market.

With this aixigo enables financial service providers to provide extremely fast and flexible services to their customers. The functions are available via APIs, which can easily be integrated and, thus, enable a previously inaccessible service for every customer. They greatly enhance the customer experience, as each user receives very accurate, up-to-date and comprehensive information about one or more groups of portfolios.

Institutions were nominated for each award from the submissions PBI had received. The final selection of the award winners was made by the PBI jury, which consists of independent specialists for asset management and PBIs editorial staff.

In 2018, the Private Banking Conference & Award conference series was introduced in Germany that has brought together private banks, family offices, wealth managers and intermediaries in an active discussion on current issues facing the industry in other countries for over twenty years. The event is an opportunity to exchange ideas, discover trends and network with colleagues from the entire wealth management industry. The prerequisite for winning an award is outstanding performance in private banking.

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Press releases in 2017

aixigo wins important Banking IT-Innovation Award of Switzerland

aixigo wins important Banking IT-Innovation Award of Switzerland

Aachen, November 2017
— The software company of Aachenreceived the most important Banking IT-Innovation Award of Switzerland in St. Gallen on the 16th of November. The “Banking IT-Innovation Award” honours innovative and technology-based solutions that convince both at the customer front and in the back office, and is awarded by the Business Engineering Forum of the University of St. Gallen.

The three winners of the 2017 Award were honoured at the Business Engineering Forum. aixigo convinced the independent jury with its new wealth management platform.

“Aixigo’s High Performance Portfolio Management System demonstrates the importance of back-office innovations, which are often not visible to the end user. The cloud-based solution enables new use cases through its performance. On one hand, asset management is made to be more democratic, since an infrastructure is created that enables wealth management also in the retail sector. On the other hand, the requirements of future technologies (eg. KIs) are anticipated and made possible. All of this happens in a way that also makes it easier for traditional providers to transform to this new technology base. “Judgment of the jury of the Banking IT-Innovation Award 2017.

Christian Friedrich, CEO of aixigo, and Marcus Gründler, Head of Portfolio Management Systems at aixigo, presented aixigo’s Wealth Management Platform, which stands out for its speed and portfolio mass management.

Christian Neuenhaus, Head of Marketing and Communication at aixigo, steered the entire application process of aixigo and was present at the award ceremony: “It has been shown that practical innovations that are extremely helpful for both the bank and the customer are worthy of appreciation experienced in the market. Even  the key note speakers of the ceremony show the importance for the Swiss area.”

For more information and impressions about aixigo’s solution:

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Next step towards digital advise! – aixigo is starting joint project with BNP Paribas Wealth Management Germany and Consorsbank

Next step towards digital advise! – aixigo is starting joint project with BNP Paribas Wealth Management Germany and Consorsbank

Aachen, August 2017
— The Aachen-based software company aixigo, BNP Paribas and Consorsbank are proud of the joint project for digital consulting. The contract, signed in June of this year, plans for the two cooperation partners to jointly set the course for digital investment advice and digital asset management in the next five years at least.

Within the scope of this partnership, aixigo will develop an asset management software for the Wealth Management of BNP Paribas as well as for Consorsbank’s retail business, which complies with the MiFID II regulations. By consistently digitalising formalistic work steps within the consulting process, the relationship managers and the consultants will be able to offer a consistently high level of advisory quality in the maintenance of the customer relationship in addition to valuable, sales oriented time.

aixigo’s High Performance Portfolio Management API provides furthermore a completely digital consulting and asset management process. The complex requirements for MiFiD II-compliant consulting as well as asset management for wealthy clients in the area of wealth management as well as a very large number of retail portfolios are realized through a higher degree of automation in the processing. Thus, 24 hours of continuous analysis of millions of portfolios takes place within minutes.

Kai Friedrich, CEO of Consorsbank, said: “We looked at some solutions on the market and finally decided to work with aixigo. I am sure that we can further optimize our consulting offer with the new software.”

BNP Paribas is a globally active bank with four home markets in Europe – Belgium, France, Italy and Luxembourg. The BNP Paribas Wealth Management is represented in Germany with centers in Frankfurt, Nuremberg, Munich, Hamburg, Hanover, Stuttgart, Berlin and Cologne, which offer individually tailored and holistic asset consulting and planning. The Consorsbank is a direct bank and part of BNP Paribas.

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aixigo’s high performance PMS – digital wealth management with APIs

aixigo’s high performance PMS – digital wealth management with APIs

Aachen, June 2017 — Some time ago, the Aachen-based software company developed the first retail-ready and personalised digital wealth management software, and with it is targeting the newest developments in the financial market. Digital financial investment and digital wealth management are currently central underlying subjects, which the market must confront. The high performance portfolio management software offers new sales channels for banks and financial service providers.

In order to simply and precisely explain the software in just a few seconds, aixigo has produced two short films. The first part covers the link between aixigo’s technology and Amazon Alexa. With the digital portfolio management solution, human interactions can be responded to extremely quickly.

In the second part, the viewer is shown the complete digital workflow. The software observes the structure and risk of customer portfolios, monitors the products and determines the optimal allocation for the customer.

“After intense filming, we are now delighted to make our films public. The animated robot in the second part, which represents our software and the digitalisation, is my personal highlight,” Christian Neuenhaus (head of marketing and communication, aixigo, AG).

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FinDEVr London 2017 - Digital Wealth Management APIs

FinDEVr London 2017 – Digital Wealth Management APIs

Aachen, June 2017 — The Aachen-based software company will attend yet another Finovate Group event on 12 and 13 June 2017. FinDEVr focuses on innovative financial and banking technology, software development, and software architecture.

As part of the presentation, aixigo will configure a business process for monitoring and realigning portfolios in accordance with their investment guidelines, and aixigo will show the application of the portfolio management system in a live coding session. At the end of the session, the audience will see a workflow that identifies portfolios in need for rebalancing and then automatically reconciles them with the individual investment guidelines.

“The core component of our portfolio management system is a powerful in-memory engine. Current programming models often waste the performance of modern CPUs due to slow memory access. Our new, stream-oriented algorithm engine optimises data access in a manner that allows the CPU to perform calculations 100-200 times faster than classical algorithms,” said Marcus Gründler (Head of Portfolio Management, aixigo AG).

This high-performance engine provides complex functionalities not only for mass operations for a variety of customers, but also an extremely low single-request latency in scenarios such as analytics, securities account monitoring, or rebalancing.The digital portfolio management solution from aixigo not only provides extremely fast response times for voice interaction, but can also be used to perform mass calculations for millions of portfolios within a few minutes. This technology lays the foundation for new business models (for example, in wealth management) in the retail market, which up to now was only possible for customers with high fixed assets.

“We are very pleased to have yet another opportunity to present the technical background of this technology we have developed on a stage in London,” said Mario Alves (Head of Sales & Partner Management, aixigo AG).

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aixigo presents its high performance API services for digital portfolio management in Europe

aixigo presents its high performance API services for digital portfolio management in Europe

Aachen, March 2017
— After the Aachen-based software company presented its newly developed High Performance API Services in London at Finovate Europe in February, other events are now taking place.

On 5th and 6th April, aixigo will be present at the EXEC in Berlin the special features of its portfolio management system to the public. The EXEC is a combination of the event formats EXECfintech and EXECinsurtech and will be held in 2017 for the first time in two days.

The “next generation of  financial services providers” in Frankfurt will continue on 25th April. In 2016 aixigo presented the workflow of a completely digital, individual and retailable asset management. This year Christian Friedrich (CEO aixigo AG) is looking forward to presenting the latest developments to the audience in Frankfurt.

In May and June further events were held. On 9th May the DKF, the 7th D-A-C-H Congress for Financial Information, will take place in Munich. On 12th and 13th June, another Finovate format will be released: FinDEVr in London will focus on technology and development.

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Finovate London 2017 - API Services for Portfolio Management

Finovate London 2017 – API Services for Portfolio Management

Aachen, January 2017— The Aachen-based company aixigo will present its newly developed, high performance API Services for portfolio management at the 2017 Finovate conference in London (7 and 8 February). This provides the functionality necessary to cover all aspects of a digital asset management service (e. g. performance measurement, risk monitoring, rebalancing). “We can efficiently evaluate millions of portfolios within just a few minutes”, says Mario Alves, head of marketing and sales.

Even exceptionally large portfolios (over 30.000 transactions, a 10-year history) can be analysed in milliseconds. In addition, aixigo will present the challenge of live communication between client and deposit. The solution — a standard language service which communicates with the APIs. As a result of this unique combination, requests and graphics related to the deposit can be made available faster than ever before. “We are very excited to have the opportunity to present the technical background, as well as the practical application of our technology on stage in London”, says Marcus Gründler, head of the portfolio management system. This innovative technology has the potential to bring about completely new services. Further to these quality-assured services, financial service providers are in the position to quickly and efficiently offer a positive client service. More information can be found on our API website:

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Press releases in 2016

investify is live

The first personalised and entirely digital asset management service is live

Aachen, December 2016 — The completely digitalised asset management service ‘investify’, founded by the Aachen software company aixigo and Rhein Asset Management, is going online. The licence for investify has been issued by the Commission de Surveillance du Secteur Financier (CSSF – financial market authority in Luxembourg). Erzbistum Berlin is one of the founding partners of investify. While personalised asset management in the traditional banking landscape can be obtained only with a minimum investment of €1 million, an investor in investify can access professional and personalised asset management expertise with an investment of just €5,000. ‘Investify gives the investor the opportunity to invest in topics and sectors with which they personally identify and which they regard as particularly promising. This is a unique selling point in the market,’ says Christian Friedrich, chairman of aixigo AG. Besides the consideration of all legal requirements, the emotional and ethical standpoints of clients play a central role. aixigo’s role in the evolution of investify was the implementation of an entirely digital banking process, from profiling to reporting.

The process: During the development of investify, it became ever clearer that the digitalisation of these processes would also have a big influence on the implementation of investment consultancy and asset management services within the framework of MiFID II. In this area, FinTech is not yet a threat to the banks, but the cost transparency and quality with which FinTech operates will put the banks under pressure in the medium term. MiFID II will force the banks to reconsider their business model. They will have to address how to provide added value services for client deposits at a reasonable cost. And here, commission for debriefing or commission under the umbrella of asset management plays no role, as there is the acute danger that advice/support for low volumes or in the retail sector will be too costly. For this reason, already close to no advice is given in branches in England and the Netherlands.

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Digital Investment

Digital Investment
Aachen, October 2016 — The Aachen based software company aixigo AG has intensively evaluated more than 80 digital investment providers. The result is a systematic decision-making tool for financial service providers with remaining open strategic questions regarding digital investment.

New providers and models come onto the market on an almost daily basis. There are currently 20 in Germany and 40 in Europe. Worldwide there are around 100 providers. The offers vary in complexity, value proposition, degree to which they can be individualised as well as business model.

To be able to ensure comparability and reach a clear decision, the following questions are crucial:

1. What models of digital investment advice are available?
2. What asset management is offered?
3. Is regulation consistent with digital investment?
4. Best practice: What models are successful today?
5. What developments can be expected?
6. How can I reach a future-proof digital decision for my bank?

No fear of compliance

Investment advice is still largely avoided by many offers in the area of MiFID, asset management has become more common and real investment advice for securities is not yet taking place. Regulations experts expect significant changes here from almost all national authorities. What is coming onto the market and what are the conditions to be observed?

Asset management and products used by asset management play an increasingly important role in differentiation. Particularly demanding asset management is used by some providers communicatively in a centralised position. We will present you with a typology and an assignment of individual offers, and show you in more detail which consequences the individual methods can have for you and your customers; paying particular attention to your sales, technical and regulatory details.

Think of tomorrow today

Many of the robo-advisors on the market are equivalent to a first generation development stage. These robo-advisors, however, are almost exclusively used by the “pioneers”.  The development of larger customer groups or customer volumes cannot be achieved with this technology. Currently, the third generation is on the market. This generation is already more capable of opening up larger customer groups. But the fourth generation of robo-advisors will have even greater prospects.

“With Investify, we have established the world’s only digital asset management with individual portfolios for clients.  To secure this large investment, we continuously analyse more than 80 suppliers. In addition, aixigo’s core business has been the development of digital investment advisory services for 17 years,” said Erich Borsch, chairman of aixigo AG.

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MiFID II - The New Draft to be Implemented

MiFID II – New Draft to be Implemented

Berlin, October 2016 — On 29 September 2016, the German Federal Ministry of Finance (BMF) sent the “draft of a second law to amend financial market regulations based on European legislation” to affected market participants and organisations.

In particular, the draft serves to ensure the implementation of the new financial market guideline MiFID II, as well as the delegated guidelines of the EU Commission dated 7 April 2016. It follows the principle of “1:1 implementation” explicitly. Content includes a comprehensive revision of the German Securities Trading Act (WpHG) and the Investment Services Behaviour and Organisation Ordinance (WpDVerOV).

The following topics have central significance:

      • The existing national arrangements for the product information sheet will be maintained.
      • The new suitability statement is intended to take the place of the previous advisory protocol.
      • Incentives which were previous regulated as “Contributions” in § 31d WpHG will be regulated under the heading “Contributions and Fees” in the new § 60 WpHG. There will be further specifications included in the new § 6 WpDVerOV (“Contributions”). There, you will find the statements regarding “smaller, non-monetary benefits” as well as regarding the future demands of quality improvement. In both respects, it seems that the text of the delegated guidelines has basically been adopted.
      • The new requirements regarding product governance can be found in § 55 subsections 3 and 4 of the new WpHG, as well as in § 11 (“Product Monitoring Obligations for Creators of Financial Instruments”) and § 12 of the new WpDVerOV (“Product Monitoring Obligations for Distributors”). As far as can be seen at first glance, the detailed rules in the WpDVerOV correspond to the specifications of the delegated guidelines to the greatest possible extent.
      • The recording of telephone conversations and electronic communications is re-regulated in § 72 subsections 3 to 10 of the new WpHG. It is emphasized that the recording should take place “for the purposes of securing evidence” and should “contain especially those parts of the … communication”, “in which risks, the income opportunities, or the development of financial instruments or financial services are discussed”. This includes consultation as well. Moreover, advice-free transactions are to be covered.
      • Apparently, no changes are intended for the activities of financial asset intermediaries in accordance with the German Trade Regulations Act (GewO) or Financial Asset Agent Ordinance (FinVermV). Thus, an implementation of article 3, subsection 2 of MiFID II seems to still be pending.


The MiFID changes are full of challenges, but there are customer-oriented and commercially successful solutions. All financial service providers with an advisory focus, whether in retail or private banking, insurance or bancassurance, are centrally affected by the expanded requirements. “Our experiences in the implementation of MiFID I in line with different software projects in Europe have shown that approximately 1.5 years are needed to fully implement the change process. The goal of a project should be to integrate the new requirements in the consulting and distribution process such that no declines in sales and profit occur, but rather that the MiFID creates an even better sales starting position,” said Erich Borsch, of the management board of aixigo AG.

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Press releases in 2015

aixigo creates a robo-advisor

3D render of a robot with euro symbol

Aachen, December 2015—The Aachen-based software company aixigo AG has unveiled its new product: the Online Investment Decision Maker. The Online Investment Decision Maker is a robo-advisor that provides automated support for investment decisions. aixigo has been developing advisory and support software for financial service providers in Europe for over 15 years.

The gist of the robo-advisor is that it digitally filters out suitable investments from a range of possible investments quickly and easily based on a simple investor profile. Is a traditional investment fund the right type of investment? Or perhaps an exchange-traded fund? The Investment Planner helps you choose the right investment product from the large number of funds on the market: soundly, independently, and without tying you to in-house products. This way, customers get results that match their investor profile.

Simple parameters such as the investment objective, amount, investment period, and desired level of risk are queried. The risk meter on the website visually displays the investor’s selection one more time. Detailed product information is also made available in the process. By clicking the “Order” button, the customer can complete the transaction. Alternatively, they have the option of receiving a personal consultation in the branch, which is optimally tailored to them based on their selected data. The purpose of the Online Investment Decision Maker is to give the customer the opportunity to independently make their own investment decisions while they are assisted by a suitable process.

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The new Haspa investment advisory service

Pressemitteilungen - Haspa Logo

Aachen, September 2015 — Hamburger Sparkasse and aixigo successfully finalized their joint project “The new Haspa investment advisory service” in July 2015. The aixigo solution is a MiFID-compliant investment advisory software for investment advisors based on an integral approach.

“We have been receiving positive feedback from advisors from the market since the very start. With this software, we have standardized the entire advisory process at a high level and given the client, advisor, and Haspa legal certainty,” said Martin Römling (technical General Project Manager at the Hamburger Sparkasse).

The new Haspa investment advisory service uses various modules whose application depends on the desired target group. The basis for the modules is the risk profile, whereby the individual risk mentality of the customer is determined and categorized via a standardized scale.

In the case of retail advice, the modules “saving” and “asset optimization” are available. The consultancy of “private banking customers” includes, in addition to the modules already mentioned, the module “strategy consulting”, within which the customer’s statements are analyzed and an optimized investment strategy is determined by means of an algorithm based on Markowitz’s modern portfolio theory. Extensive analysis features, such as Monte Carlo simulations, round out the functionality of the module.

“The upgraded investment advisory service has already had a positive impact on the quality of the consultancy and customer satisfaction. And we are convinced that this trend will continue,” said Uwe Steinbock (Project Manager, business organization, at Hamburger Sparkasse).

“With the new Haspa investment advisory service, a company-specific sales approach is used in the form of a standardized, quality-assured, legally compliant, and documented process. The high adjustability of the tool allows the administration targeted sales management, while the inclusion of individual customer needs also facilitates the maintenance of an advisor-friendly dynamic,” said Fabian Budde (Head of Customer Projects at aixigo AG).

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aixigo Fintech Competence Center

Pressemitteilungen - FinTechAachen, September 2015

The Aachen-based software company aixigo AG has expanded its portfolio with the aixigo Fintech Competence Center. aixigo has been developing advisory software for financial service providers in Europe for over 15 years.

The aixigo Fintech Competence Center provides a portfolio of innovative technology, solutions, and infrastructure. The digital services are aimed at banks & Fintech companies. “Both sides are interested in providing customers with a real consulting experience with their business models that are based on modern technology (SaaS, API, cloud) and legally compliant processes,” said Erich Borsch (Management, aixigo AG).

Digital channels operate faster and at significantly lower costs, and quickly bring you solid market shares in profitable niches. These facts vindicate the Fintech trend. They are more specific and innovative in meeting the needs of customers and also more suited to their changing behaviors. Moreover, digital user behavior is closely linked to customer loyalty. Digital banking users have in fact been found to be more loyal than customers who do not use any mobile devices. “Digitalization automates existing processes and opens up more lucrative business streams. And this could alleviate some of the pain for banks from their dependence on interest income,” said Erich Borsch (Management, aixigo AG).

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The online Investment Planner of aixigo proves to be a success for TARGOBANK

Aachen, May 2015 –Since May 2014, TARGOBANK has been using the online Investment Planner jointly developed with the Aachen-based software company aixigo. The gist of the tool is that it quickly and easily filters out suitable investments from a range of possible investments based on a simple investor profile through the homepage of TARGOBANK. Is a traditional investment fund the right type of investment? Or perhaps an exchange-traded fund? The Investment Planner helps one choose the right investment product from the large number of funds on the market: soundly, independently, and without tying one to in-house products. This way, customers get results that match their investor profile.

Simple parameters such as the investment objective, amount, investment period, and desired level of risk are queried. The risk meter on the website visually displays the investor’s selection one more time. Detailed product information is also made available in the process.

Most importantly, the Investment Planner helps one make an investment decision. However, it cannot replace personal and comprehensive investment advice. “What is important for us is that the customer can obtain a preliminary idea of the possibilities of an investment that personally suits them. The online Investment Planner thus opens the door to a trusting relationship between TARGOBANK and its customers—the customer can then complete their online session or visit the branch to receive personal advice,” said Mark Hartmaring (Director of Marketing Planning and Product Analysis at TARGOBANK).

“The consistently high usage rate of the online Investment Planner shows that customers are very willing to accept and use such a self-determining tool. Of course, the design and structure of the tool is a decisive factor,” said Bernard Ehrlich (Head of Consulting at aixigo AG). Hence, the design of the Investment Planner is strictly based on the latest findings in behavioral finance. Taking into account the risks of early termination and visualizing key factors significantly contribute to the success of the online tool.

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Press releases in 2014

Crashtest for your investment consulting

Pressemitteilungen - wphg-crashtest


DZ Privat Bank decoratet

Pressemitteilungen - DZ Privatbank Logo


“You want to find out more? We look forward to hearing from you.”

Christian Neuenhaus

Pressemitteilungen Christian Neuenhaus  Pressemitteilungen Christian Neuenhaus